Food Guru operates within standard EST business hours of 8am-5.30pm Monday to Friday.
Food Guru uses the services of Couriers Please and Australia Post for all Nationwide deliveries and products are dispatched twice daily during a business week with delivery times varying from 1-5 days depending on locations.
We endeavour to dispatch all orders within 24 hours of ordering (within Business Hours) however with such a wide range, if a product is not in stock it will automatically be back-ordered and you will be notified.
Food Guru happily refunds any purchases that do not meet the standards in which they were purchased. Should the product be faulty or damaged at the fault of Food Guru please contact our customer service team on 1300 FOOD GURU (1300 366 348).
Unfortunately due to the nature of our products and food health and safety we cannot exchange or refund on any products due to the customer changing their mind. Please choose carefully when purchasing.